OK... Sprint just called me to inform me that my off network roaming is exceeding their protocols.
The fact that their antennas/signal does not reach my office has nothing to do with it. According to the lady I spoke with.
She offered me an early termination fee waiver if I want to leave Sprint and port my number somewhere else.
If you ask me this is not how you retain customers... Especially customers that have been with sprint for almost 20 years and was with the company that became Sprint before that. I have been a long term loyal customer and have 3 active lines and have had as many as four at times.
Secondly... I was just told that my plan is no longer an unlimited internet plan and that I am capped at 5GB of data. If you ask me... That is a bunch of bullshit. ATT and Verizon grandfathered their loyal customers on unlimited plans. I can't believe Sprint is doing this.
This is disappointing at best and potentially a stupid move in my humble opinion. I suggest you all check your bills and contact Sprint with your concerns and complaints.
Bad move Sprint.
Look for my tweets #badmovesprint and blog and posts on all the sites I currently participate on. This will not go unnoticed.
This is bullshit.